FAQ

You can cancel your reservation without any penalties 1 day before your reservation’s starting date. Otherwise, we will charge you for the delivery cost and refund you the rest of the amount.
It is always possible for you to extend your rental. To do so, you can always contact us
Please contact us if you want to make any changes regarding your reservation.
Airport, Hotel and Airbnb options are available. For further details, please click on Return Options tab.
For Istanbul: Fast Rent Wifi can deliver your device same day if you place your order before 12.00 pm, and next day if you place your order after 12.00. If your delivery request is last minute, and need to be delivered on Sunday, please contact us for availability. For All other locations: Fast Rent Wifi will ship your device same day if you place your order before 12.00 pm, and latest next day if you place your order after 12.00 during the weekdays. Your device will be delivered to your location of pick-up in upto 2 business days.
Airport, Hotel options are available. For further details, click on Delivery Options tab.
In the exceptional situation that there is no coverage at your travel destinations, you can cancel your Fast Rent Wifi rental..
Fast Rent Wifi offers great coverage on land, but maritime coverage will vary on your distance out at the sea. We recommend that you check with the cruise operator if there is mobile data coverage on the cruise.
Fast Rent Wifi partners with the leading mobile telecom operators in Turkey to provide you fastest and most secure connection available. While there will always be great coverage in populated cities and towns, if you are traveling to uninhabited areas we recommend you contact us so that we can verify the coverage.
All devices are fully reformatted back to brand new factory condition so that no personal information is ever stored.
No, unfortunately currently we do not support use of SMS or calls on our devices.
The fair usage limits are set by the operators. If you exceed the fair usage limit, no extras will be charged and the connection will remain as 4.5G speed.
The SIM card included with your device is intended to be used with the device provided to you.
Our Mobile Hotspots: Fast Rent Wifi
Fast Rent Wifi partners with the leading mobile telecom operators in Turkey to provide you fastest and most secure connection available.While there will always be great coverage in populated cities and towns, if you are traveling to uninhabited areas we recommend you contact us so that we can verify the coverage.
You can connect up to 10 devices to Mobile Hotspot. Please note that all the connected devices will share the connection speed, so all devices connected at a time could slow down your connection noticeably.
Mobile Hotspot is a wireless portable router device that connects any WiFi enabled device (smartphones, tablets, PCs) to 4.5G internet without any cable, installement or software requirements. By using a Mobile Hotspot you will avoid expensive data roaming charges and you won’t have to seek free WiFi anytime you need an internet connection.
HAPPY HOLIDAYS
"HAPPY HOLIDAYS"

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